Last updated: December 04, 2020

Thank you for shopping at Glass Tabletops Sydney.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Glass Tabletops Sydney.
• Goods refer to the items offered for sale on the Service.
• Orders mean a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to glasstabletopssydney, accessible from “http://glasstabletopssydney.com.au/“
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within same day without giving any reason for doing so.

• Should You require a change in size or to cancel, this must be done the same day as the order is placed.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: info@glasstabletopssydney.com.au
• By visiting this page on our website: http://www.glasstabletopssydney.com.au/contact-us/

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 30 days
• The Goods are in original packaging, unused and in resellable condition.

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized.
• Should the customer order the wrong size unfortunately toughened glass cannot be re-cut.
• All tabletops orders are custom made glass cannot be returned.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

28/2 Bishop St, St Peters NSW 2044

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: info@glasstabletopssydney.com.au
• By visiting this page on our website: http://www.glasstabletopssydney.com.au/contact-us/